Safety Information

Safety Information

Your safety is our priority. Please read the following information before using any Chalong Air compression recovery system.

Intended Use

Chalong Air recovery systems are designed to provide dynamic air compression massage to the limbs. They are intended to help promote relaxation, temporarily reduce feelings of muscle fatigue and soreness following exercise, and support post-exercise recovery in healthy individuals.

These products are not intended to diagnose, treat, cure or prevent any disease and should not replace professional medical advice or treatment.

Who Should Not Use Compression Therapy

Do not use a Chalong Air compression system if you have, or suspect you have:

  • Deep vein thrombosis (DVT)
  • Pulmonary embolism
  • Severe peripheral arterial disease
  • Acute inflammation or infection of the limb
  • Uncontrolled congestive heart failure
  • Severe circulatory disorders
  • Open wounds or untreated skin infections where the garment will be applied
  • Fractures or serious injuries that have not been assessed by a medical professional

If you are unsure whether compression therapy is appropriate for you, consult your doctor before use.

Speak With Your Doctor Before Use

Consult a qualified healthcare professional before using this product if you:

  • Are pregnant
  • Have diabetes with reduced sensation
  • Have cancer or are undergoing cancer treatment
  • Have significant swelling of unknown cause
  • Have recently undergone surgery
  • Have any cardiovascular or vascular condition
  • Have implanted medical devices
  • Have any condition affecting circulation or nerve function

During Use

Stop using the device immediately if you experience:

  • Significant pain
  • Numbness or tingling
  • Skin discolouration
  • Excessive swelling
  • Dizziness
  • Shortness of breath
  • Chest pain
  • Any unusual symptoms

Seek medical advice if symptoms persist.

Safe Use Guidelines

For best results:

  • Use only as directed.
  • Begin with a comfortable pressure setting.
  • Do not overtighten garments.
  • Never sleep while wearing the device.
  • Do not use while driving or operating machinery.
  • Keep children and pets away from the device during operation.
  • Use only genuine Chalong Air accessories and approved chargers.

Caring for Your Device

  • Keep garments clean and dry.
  • Disconnect power before cleaning.
  • Do not immerse the controller or battery in water.
  • Avoid excessive heat, direct sunlight and moisture.
  • Inspect hoses and garments regularly for damage.
  • Discontinue use if the equipment becomes damaged.

Medical Disclaimer

The information provided on this website is for general educational purposes only and does not constitute medical advice.

Always consult a qualified healthcare professional regarding any medical condition or before beginning any new recovery programme.

Emergency Warning

Compression therapy should never be used as a substitute for emergency medical care.

If you experience symptoms such as chest pain, sudden shortness of breath, severe swelling, loss of sensation, or signs of a blood clot, seek immediate medical attention.

Last updated: July 2026